We want you to be happy with your purchase; however, if the goods are unsuitable or faulty you may return us the items within 14 days of receipt for an exchange or refund. If you have ordered the wrong size then we will happily exchange for a new size. Please ensure to return all items in the original packaging with a copy of your returns form. All returns should be posted back to us and proof of postage must be obtained.

We will send your order via Royal Mail. Their estimated delivery time-frames are as follows:- British Isles (2nd class postage) 3 working days Western Europe in up to 2 weeks Eastern Europe in up to 5 weeks North America in up to 6 weeks South America, Africa and Asia in up to 8 weeks Australia in up to 12 weeks

If your order has not entered our dispatch process you can certainly cancel it. Contact us if you wish to cancel your order.

We dispatch items usually in 3 -5 working days after you place your order and this may increase during busy periods too 7 -10 working days. We always aim to get your order sent to you as soon as possible.

Pre-order means ordering something before it is available. You will be charged when the order is placed but we will get you an estimated time-frame in which your order will be dispatched.